1 out of 51 of 5Verified purchaseSupport and communication
Telephonic support really failed me
I was expecting telephonic support to be reliable since I needed regular help as I tried getting the dialer and database features to sync properly. However, over several days, the help line was often unreachable or slow to respond, and when I did manage to get support, the answers were vague or did not solve the issue. This ongoing struggle frustrated me because I rely on clear communication to keep my workflow steady. The lack of effective support meant that I couldn't make the dialer work consistently, which is essential for what I do daily. The poor follow-up definitely stood out as the worst part of the whole experience.