Telephonic support ne kaafi kuch achha kiya par kuch kami bhi thi
Mera pehla impression WFHI ke telephonic support ka yeh tha ki unne jald response diya jo pehle hi positive tha, kyunki mere pehle ke experiences waise nahi the. Lekin jab meri specific query thi about dialer ki functionality, toh communication thoda unclear laga. Woh thoda technical tha aur mujhe lag raha tha ki woh poori tarah meri baat samajh nahi rahe the. Software ke automatic updates seamless aaye, jisse mera daily kaam zyada affect nahi hua, par jab maine support ko call kiya toh laga ki main thoda phas gaya tha unke jawab ke clarity mein. Training achhi thi aur onboarding process smooth tha, lekin support mein yeh mismatch mujhe thoda uneasy feel karwaya. Overall, support ke speed acchi thi par mujhe lagta hai ki clarity aur understanding ko improve karna chahiye tum logon ko.