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WFHI review

Telephonic support mostly reliable, thoda lagta hai kabhi kabhi

4 out of 54 of 5Unverified experienceSupport and communication

Telephonic support mostly reliable, thoda lagta hai kabhi kabhi

Maine WFHI ke software use karna shuru kiya tha aur daily support ka experience generally positive raha. Jo bhi small queries ya setup questions hoti thin, telephonic support team ne calm aur patient rehke answer diya, especially jab main calling tools aur dialer ki daily functioning samajh rahi thi. Lekin kabhi kabhi, jab heavy load tha, toh lagta tha ki wait time badh jaata tha aur response thoda slow ho jata tha. Ye chhoti si pareshani thi par overall kaafi acha laga kyunki software automatic updates ke through smooth chalti rahi. Training sessions bhi useful rahe, par mere liye thoda confusing tha jab kuch advanced features se related detailed help mangi gayi. Isliye ek do baar help longer chahiye tha, lekin support ka approach consistent aur helpful tha. Matlab, majorly toh fine hai, sirf thodi der ho jaati thi kabhi kabhi.

Smita MalikOdisha, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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