2 out of 52 of 5Verified purchaseSupport and communication
Telephonic support ke response time bahut slow tha
Maine jab support team ko call kiya toh mujhe lagta hai kaafi baar apni baat dubara repeat karni padi. Pehla time toh wait kaafi jyada tha, aur jab finally kisi se baat hui, toh unke paas solution turant nahi tha. Database feature mein jo clarification chahiye tha, woh samajhna unhe dikkat hua. Yeh process frustrating thi aur time zaya hua. Thoda better coordination ho sakta tha support mein. Jo cheez achhi rahi woh yeh thi ki jab finally unhone solution diya, woh sahi tha aur kaam karta tha. Lekin overall support aur communication mei time lagna aur baar baar repeat karna mujhe achha nahi laga.