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WFHI review

Telephonic support did keep some patience

2 out of 52 of 5Unverified experienceSupport and communication

Telephonic support did keep some patience

I found the telephonic support a bit frustrating at first as the responses were slow and sometimes unclear, which made me nervous about being able to rely on the software for consistent help. However, I must admit that the patience shown by the support team when I finally got through was one thing that stood out positively. Their willingness to listen carefully helped me understand some features better, even if the solutions were not immediate. Overall, the communication could have been more prompt and confident, but in the end, I left the calls feeling somewhat reassured. It did the job, but just barely enough for me to consider continuing with their services without too much hesitation. The automatic updates felt a little intrusive at times, and at some points, calling tools did not behave exactly as I expected during my workflow, making certain tasks inconvenient. So while there were small gains, the overall experience was more on the challenging side for me.

Nishant MalhotraKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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