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WFHI review

Technical support ne pura kaam nahi kiya, dubara nahi karunga

2 out of 52 of 5Verified customerSupport and communication

Technical support ne pura kaam nahi kiya, dubara nahi karunga

Maine software ke saath jab problem aayi toh support call kiya, lekin response milna thoda slow tha aur solution bhi adhura raha. Dialer function mein error aaya tha, jo repeat ho raha tha. Support ne basic troubleshooting di, jo meh samajh raha tha khud se bhi, lekin genuine fix nahi hua. Database mein changes properly reflect nahi ho rahe the, aur main baar-baar manual check kar raha tha ki sab sahi toh hai na. Payment ke issues par clarity thi, par technical problems mein jyada madad nahi mil paayi. Automatic updates se related confusion support ne efficiently handle nahi kiya, jo mujhe disappointing laga. Mujhe lagta hai ki agar phir se ye process karu toh shayad main same issues ka saamna karunga, isliye main fir se nahi karunga. Jab tak support system strong nahi hoga, main software se puri tarah satisfy nahi hoonga. Practical standpoint se dekha jaye toh basic kaam toh ho gaya, par smooth experience bilkul nahi mila. Is tarah se support service meri expectations par khari nahi utar paayi.

Harish RanaManipur, IndiaExperience: Published:
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