2 out of 52 of 5Unverified experienceSupport and communication
Technical Support Ka Daily Experience Tha Surprising
Initial toh mujhe laga ki support kaafi helpful hoga, lekin din-charya mein thoda surprise hua jab calls ke beech jab phone dialer slow ho gaya ya database sync delay hua. Mere expectations se thoda kam tha daily support ka response, kyunki kabhi kabhi wait zyada karna padha. Par ek cheez jo main appreciate karta hoon wo yeh ki automatic updates time se aate rahe bina kisi bade disruption ke. Support staff se communication usually polite thi, par thoda transparency chahiye thi kabhi kabhi in delays ko lekar. Conceptually software strong lagta hai par implementation ke kuch chhote challenges regular basis pe aa rahe hain, jinpe dhyan dena chahiye.