Taking time and effort just to understand the payment system
Compared to other platforms I have previously used, the billing and payment process here demanded noticeably more of my time and effort. The invoicing was not as straightforward as I hoped, and navigating through the payment options was somewhat confusing initially. Even after reading all provided instructions, I found myself repeatedly double-checking to avoid any mistakes. The support available over the phone helped somewhat but was not as responsive as I expected, which made the whole experience more tedious. I was hoping for a faster and more seamless setup but ended up spending more effort than I anticipated just to manage basic transactions. While the software’s features might be decent, for me, this billing aspect affects the overall impression significantly.