Taking help was a hassle and draining effort
Looking back, I found that getting responsive help from WFHI was quite an effort. Initially, signing up and navigating the software was manageable, but as I faced problems with the dialer and database features, I expected quick support. Unfortunately, the telephonic support was slow to respond, and I had to make multiple calls before getting through. Even when someone eventually picked up, the solutions offered were not always immediate or satisfactory, which added to my frustration. The process exhausted me because I had to repeatedly explain my issues and wait long on hold. Although updates were automatic, they sometimes complicated things further by changing settings without clear notice. Overall, the experience required a lot of patience and perseverance, and while the software had potential, the lack of timely, efficient responsiveness made it tougher than it needed to be. This isn't an experience I’d want to repeat frequently.