Takes too long to start; not for someone in hurry
From when I first signed up to the time I actually started using the software effectively, it took way too long. The onboarding materials seemed good but getting through them was a slow process that left me feeling stuck at several points. Support response times were not the best either, which made waiting more frustrating. The training sessions themselves were detailed but spaced out in a way that dragged on longer than I expected. Calling tools and database syncing took me some time to get the hang of as well, and without more proactive guidance from support, I was left figuring out things on my own a lot. I think this setup may suit people who have plenty of time and patience to learn thoroughly, but if someone wants to hit the ground running or has urgent needs, this probably won’t feel like a good fit. I wished things had been streamlined a bit more so I could have started faster and less stressfully.