Skip to main content

WFHI review

Takes too long to get started, so not for those needing quick setup

1 out of 51 of 5Unverified experienceSupport and communication

Takes too long to get started, so not for those needing quick setup

My experience with support and communication was frustratingly slow from the start. After signing up, I expected to be able to get rolling within a day or two, but the onboarding callback and setup guidance took over a week to complete. While the representatives were polite and acknowledged my issues, the delay made me question whether this software suits users who need immediate workflow integration. The initial training also lagged due to this waiting period, which interrupted the rhythm I was hoping for. If you are someone who can afford to wait and adapt gradually, this might still suit your needs. However, if immediate assistance and swift start-up capabilities matter to you, it may not work well. The small reservation I had was that once everything finally got underway, the telephonic support felt capable and the calling tools operated smoothly. Yet the time it took to reach that point was a significant drawback for me, which overshadowed otherwise decent features during my trial time.

Kabir JhaMaharashtra, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy