Takes time to settle in, good for patient users
My experience with the software and access was pretty mixed. On the one hand, it took more time than I expected to get everything set up and running smoothly. The sign-up and initial configuration required several follow-ups, which slowed down my start. On the other hand, once I was properly onboarded, the calling tools and database feature worked fairly well. The software was powerful but a bit complex for new users. If you are someone who can dedicate time to learn and tolerate initial delays, this software could be a good fit because it offers many features to support remote workflows. However, if you need something that works instantly and requires minimal setup, you might find it frustrating. The support team helped when contacted, but the process wasn’t as quick as I hoped. Overall, this product suits someone with patience who is willing to invest in understanding its workflows but might not be perfect for a person looking for immediate ease of use.