Tabhi samajh aaya ki onboarding thoda ajeeb hai
Yeh sales aur pre-purchase steps jab main dekh raha tha, toh pehli baar samajh nahi aaya ki sequence itna alag kaise hai. Pehle sign-up karna tha, phir training, par beech mein kuch steps aise aaye jo confuse karne lage, jaise ki dialer setup bina database check ke start karne ka. Thoda ajeeb laga kyunki mujhe laga tha sab kuch smoothly flow karega. Lekin jab main agli baar try kar raha tha, tab thoda sa clarity aayi ki software updates ke saath ye changes hote hain, toh kuch cheezein alag jaisi lagti hain. Fir bhi, mujhe laga ye whole process thoda scattered hai, matlab ki agar stepwise instructions thodi aur clear hoti, toh accha hota. Lekin support se call karke bataya ki unka dialer feature auto updates ke baad thoda better hua hai. Overall, timing aur steps ki alignment thodi better ho toh customer ko zyada easy lagega, warna ek baar toh laga ki main galat kar raha hoon. Toh experience mix raha, kuch cheezein kaam karti hain, kuch nahi, par is baat ka bhi dhyan raha ki main system ko samajhne ki koshish kar raha tha, isliye patience bhi rakhna padta hai.