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WFHI review

Tabhi samajh aaya jab support ne call ka flow change kiya

4 out of 54 of 5Verified customerSupport and communication

Tabhi samajh aaya jab support ne call ka flow change kiya

Main support ko call karti rahi jab tak mujhe lagta tha ki mera dialer sahi tarah se work nahi kar raha tha. Shuru shuru mein lag raha tha ki steps random diye gaye hain aur main confuse ho rahi thi ki sabse pehle kya karna chahiye. Par jab ek bar support ne mera call flow baariki se check karke bata diya ki pehle kya karna chahiye aur kis order mein move karna chahiye, toh tabhi thoda sab samajh mein aaya. Baaki training thodi vague lagi, par wo ek moment tha jab mujhe laga ki shayad system mere liye design hua hai. Other than that, automatic updates kabhi kabhi interruptions laate hain, jo thoda nuisance hai. Lekin jab wo ek clear process samjha diya gaya, tab mujhe kaam smooth laga. Wo time jab baat samajh aayi, wo yaadgar tha.

Swati DuttaGoa, IndiaExperience: Published:
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