4 out of 54 of 5Verified customerSupport and communication
Tab samajh aaya jab support ne quick solution diya
Mujhe start mein support se kuch zyada madad nahi mili, toh kaafi chiz khud se samajhni padi thi. Documentation theek-tha, par jab dialer tool mein problem aayi, tab tak thoda struggle karna pada. Lekin jab finally support se baat hui, toh unhone quickly ek simple solution batcha diya jo mera issue solved kar diya. Wo moment aane ke baad mujhe zyada confident feel hua software ko use karne mein. Thodi der tak mujhe lagta raha ki zyada direction nahi mil rahi, par us baad support se communication ne sab sahi kar diya. Overall, software thoda complex tha initial phase mein, par jab support ne guide kiya toh clarity aayi. Shayad onboarding mein thoda aur explanation ho toh aur acha rahega, taaki khud se itna struggle na karna pade.