Tab samajh aaya jab support ne galti suljhai thodi dheere
Jab software mein kuch bugs aaye aur dialer bar bar freeze hua, toh main thoda frustrated tha. Lekin phir support team ko call kiya, unka telephonic response thoda slow tha, jo initially mujhe disappointment mila. Par unhone patiently mera issue samjha aur step-by-step help ki. Thodi der laga par jab problem fix hui, toh main soch raha tha ki sahi mein support system efficient hai. Mere hisaab se continuous updates jo ke automatically hote rehte hain, wo kabhi kabhi thoda inconvenient lagte hain kyunki wo unexpected downtime le aate hain. Lekin overall, unka communication thoda improve ho sakta hai regarding update schedules. Jab strong support mila toh use karna easy bana. Mujhe bas ye feel hua ki thoda aur time pe aur saaf communication honi chahiye hoti taaki user jaldi se apna kaam resume kar sake. Toh mix mein, software aur support dono achhi quality ke hain, bas thodi jagah par thoda improvement chahiye, isliye main 4 star deta hoon.