2 out of 52 of 5Verified customerSoftware and access
System failure led to no resolution
When the software encountered errors during calls or database access, the system handling was poor. Errors caused disruptions, and the automatic updates sometimes made the software unstable. Support response was slow or inadequate to fix these problems swiftly. The dialer's glitches persisted through several sessions without a clear workaround. Even telephonic assistance couldn't resolve the issues effectively, leaving my workflow blocked. The sign-up and payment procedures were smooth, but they had no impact on these failures. Overall, when things went wrong with the software, there was no satisfactory outcome or fix to enable continued use during the problematic periods and the interruptions were detrimental.