Surprisingly unsure by the end of the sales process
I was taken aback by how uncertain I felt after going through the sales and pre-purchase steps with WFHI. While the team was friendly enough, the information about the remote workflows and training felt a bit scattered. I didn’t get a strong sense of confidence in what exactly the software could do or how smooth the onboarding would be. The payment and invoicing descriptions were okay, but not as clear as I hoped for. I was expecting clearer demos or trials that would show me the workflow better before committing. I want to believe the calling tools and database work well, but without detailed walk-throughs, it's hard for me to be fully confident. On the plus side, the sales representatives were polite and didn’t pressure me, which I appreciated. Still, I ended the process feeling unsure about what to expect moving forward.