Surprisingly unclear sales information left me puzzled
I was disappointed because the information provided before purchase didn't clearly explain how the software works or what exactly was included in the training. The marketing talked about remote workflow management but didn’t specify the features in detail, leaving me uncertain what to expect. When I asked questions during sales calls, the answers were somewhat vague or overly generic, making it hard to assess whether the product suited my needs. I grant that the sign-up and payment process was smooth and straightforward, which was a relief. But overall, I felt surprised by how little upfront clarity there was considering the importance of understanding what you’re investing in. It made me hesitant at first, and I only bought after some persistence on my part to seek proper details. If the explanations had been clearer earlier, I’d probably have felt much more confident from the start.