2 out of 52 of 5Verified purchaseSupport and communication
Surprisingly tough to find what I needed
I was quite surprised at how difficult it was to locate the information I was looking for within the software. The database feature, which I thought would be straightforward, ended up being confusing and less intuitive than expected. While the automatic updates worked fine and did not disrupt my workflow, the lack of clear labeling and organization in the calling tools made it frustrating to set up calls efficiently. Even telephonic support was slow to respond and didn't clearly explain the steps I needed to take during onboarding. I appreciate the effort to maintain the invoicing process straightforward, but overall, the communication and support left me wanting more clarity and quicker access to resources.