Surprisingly thorough onboarding, yet I was cautious
I honestly wasn't sure what to expect before signing up, but the software's setup process was more thorough than I had imagined. The training modules covered a lot, particularly about managing remote workflows with the dialer and database, which was a nice surprise. However, I did find the initial sign-up a bit slow because I wasn’t clear on how invoicing and payment worked right away. I kept thinking that maybe the details would pop up later as I progressed through onboarding, but I kept needing to look back. The automatic updates were seamless though, and calling tools integrated quite nicely. Overall, it matched most of what I expected, though I was hesitant at some points due to not knowing exactly what to anticipate next.