Surprisingly tedious payment process
I was quite surprised at how repetitive and time-consuming the billing and payment process turned out to be. I had expected a quick, seamless sign-up and then a straightforward invoice with an easy payment method, but that was not my experience. It felt like I had to confirm my payment details multiple times and wait through unnecessary pauses each time I tried to proceed. Even after submitting payment, the verification steps repeated, which just added more waiting time before I could access the software fully. The entire process tested my patience because I had to keep following up with support, and each call meant more hold time and repeated explanations of the same issue. On the bright side, the automatic updates seemed to work without any hassle once I was fully signed up, so that was one positive. Still, the initial delays and repeated steps made the whole thing more frustrating than I’d expected, and it left me less eager to start using the software features I’d been looking forward to. Hopefully, this part gets smoother soon so others don’t have the same headache.