Surprisingly Slow Replies But Not Too Bad
I didn’t expect the onboarding support to be very prompt, but I was surprised that sometimes it took a day or two to get answers. It wasn’t the worst, though; I just planned around it. When the replies came, they were mostly helpful, even if not exactly quick. The training material itself was clear, but some personal questions about the database feature and dialer settings needed live support which was sometimes delayed. Overall, I think the responsiveness was alright, but a bit faster communication would have made the process feel smoother.