Surprisingly slow and unresponsive support
I must express my disappointment with the support and communication provided by WFHI. When I reached out for assistance, I expected a timely and helpful response, but instead the responsiveness was surprisingly slow. Several of my queries went unanswered for a prolonged period, which only added to my frustration. The communication seemed to lack clarity, and I had to follow up multiple times without getting satisfactory explanations. At no point was I provided with any direct telephonic support that could have expedited resolving the issues I faced. This poor responsiveness completely surprised me, especially given the service involves ongoing software updates and training where timely support would be critical. I found this lack of effective communication detrimental to my experience with the platform overall. Such delays undermine user confidence and made the entire process more difficult than necessary.