Surprisingly slow and repetitive steps I hadn't expected
I was quite surprised by how much repetition and waiting was involved in the signup and onboarding flow. I had expected a more streamlined process since the website advertises a focus on remote workflow efficiency. Instead, I encountered multiple delays, especially during the software activation and database setup stage. It felt like I had to repeat entering details several times because the system didn't save progress properly. The calling tools required too many manual inputs before actually working, which was frustrating. Having to wait around for automatic updates also slowed down the initial usage, and it wasn’t clear if they installed properly or got interrupted. When I reached out for telephonic support, I got stuck in hold queues, which added to my frustration. Given these issues, I wouldn't recommend this setup for someone eager to start quickly. The invoicing and payment steps were also cluttered and didn't provide straightforward confirmation, causing further delays. Honestly, I thought the system would be designed with less redundancy and more speed, but that was not my experience overall.