5 out of 55 of 5Verified purchaseSupport and communication
Surprisingly Reassured By Support
At first, I wasn’t very sure about the level of support I’d get over the phone, especially for such a technical product. But after a few calls during my early days using the dialer and managing the database, I found the communication clearer than expected. I did hesitate a bit while trying to understand some advanced features, and I was half expecting to get frustrated. What surprised me was how patient and detailed the responses were, which gave me more confidence as I worked through setting up workflows. Even though I’m not fully expert yet, the assurance that support is just a call away makes a big difference. I guess it’s not perfect, but definitely better than I imagined when starting out.