Surprisingly much waiting and repetition on support calls
I found the telephonic support experience to be a mixed bag. What surprised me most was how often I had to repeat my issues to multiple agents rather than getting a quick resolution. The wait times didn’t seem too bad initially, but after being transferred a few times, it became pretty annoying. I did appreciate that the people on the calls were polite and tried to help, yet the repetitive nature and sometimes slow responses left me feeling a bit frustrated. It really caught me off guard since I expected a smoother communication flow and faster assistance. Given those delays and having to retell my problems often, I’m only mildly enthusiastic about recommending this support approach. Still, there were moments when I felt genuinely helped despite the overall waiting and repetition.