Surprisingly much I had to figure out on my own before buying
I was excited to try out WFHI’s software and training package, but the sales process surprised me in a couple of ways. While the initial sign-up and payment steps were clearly laid out, and the invoicing system seemed straightforward, a lot of the specific features I wanted to understand about the dialer and database use I had to figure out myself. There wasn’t quite as much detailed explanation or demos upfront as I expected. That meant I had to spend time exploring documentation and watching the training sessions more carefully after signing up. On the positive side, the automatic updates and telephonic support were easy to access once I was set up, which helped me get comfortable with the workflow. Overall, I liked that it was hands-on, but it did surprise me how much was left for me to learn on my own in the early stages. For someone looking for lots of help before purchase, there may be more to navigate than expected.