Surprisingly mixed experience with some waiting

Surprisingly mixed experience with some waiting

I was quite surprised by how much waiting and repetition was involved during the sales and pre-purchase process with WFHI. While the onboarding flow explained the main features well, I found myself repeating some steps unnecessarily when setting up the dialer and database features. On the plus side, once through that part, the telephonic support was responsive, which helped clarify a few doubts that popped up after initial access. Still, the time it took to get all details clear was longer than I expected, and some background explanation about how the database interacts automatically would have been helpful to avoid going back and forth. So overall, an even mix of efficient and frustrating moments.