Surprisingly long waits during onboarding tested my patience
Looking back at the training and onboarding, I was surprised by how much waiting was involved. The process was longer than I initially expected, with several steps that repeated similar information and some delays in support responses. The calling tools and dialer setup took multiple tries and clarifications before functioning properly. Although the training content itself covered relevant topics, the repetition made it feel inefficient. I also noticed automatic updates during training sessions sometimes paused my progress. Only the invoicing and payment experience was smooth and as anticipated. These delays were frustrating despite the program’s overall potential.