Surprisingly long waits and repetitive steps left me frustrated
I started the onboarding with WFHI hoping for a smooth experience, but I was surprised by how many times I was made to repeat basic training segments. For example, during one session, I had to wait over ten minutes just for the trainer to troubleshoot a minor issue with the software, and this repeated itself throughout the setup process. The calls felt like going in circles—every time I thought I was progressing, I ended up back at the starting point with the dialer setup. I never expected such delays since I assumed the process would be more streamlined. It was frustrating because everything seemed so simple on the surface, but the repetitive explanations and slow pace made it feel quite inefficient. I’m not even sure if the training fully covered all necessary areas since the waiting time occupied so much of it. Definitely wasn’t what I was expecting for the time invested.