4 out of 54 of 5Verified purchaseSales and pre-purchase
Surprisingly Logical Steps in the Onboarding Process
My onboarding journey with WFHI was more straightforward than I expected. The sequence from signing up to training and finally setting up the calling tools was fairly sensible. Initially, I was surprised by the immediate prompt to configure my database, but it made sense once I started using the dialer. The invoicing and payment steps came at the right time, immediately after providing usage details, which avoided any confusion. However, I found the telephonic support could be better integrated earlier in the process. It felt like I had to resolve minor technical issues on my own before reaching out. Still, the automatic updates kept the system current without disrupting my workflow, which was a definite plus.