Surprisingly inconsistent software behavior day to day
After using the WFHI software for a few weeks, I noticed some unexpected fluctuations in performance. On certain days, the dialer worked seamlessly, letting me make calls without any connectivity issues. However, on other days, the same feature would lag or fail to connect properly, which was frustrating given I rely on it regularly. The database feature generally integrated well with my existing workflow, making data access pretty straightforward. I appreciated the automatic updates which often introduced helpful tweaks, but occasionally, these updates led to minor hiccups that required me to refresh or restart the application. I also tried reaching out to telephonic support for guidance; the representatives were polite and tried to assist, but their responses were sometimes slow, which delayed my troubleshooting. The invoicing process was smooth, and I liked how the sign-up experience was quick and relatively straightforward. Overall, while some aspects worked well consistently, others varied day to day, leading me to a neutral rating.