4 out of 54 of 5Verified customerSales and pre-purchase
Surprisingly, I might need help again later
I wasn't expecting to need much assistance after my initial onboarding, but surprisingly, I think I will need help again down the road. The signing-up and payment process was straightforward and well explained, and I got through the basic training without problem. But when I started navigating the database and call dialer tools, I realized the system is more complex than I thought. While support has been friendly and responsive, I wonder if next time I get stuck, the wait times will be similar or worse. It’s reassuring that priority assistance exists, but I’m a bit surprised by just how much guidance is really necessary even after training. Overall, it's a positive experience but with some expectation of ongoing help.