Surprisingly hard to find exactly what I needed in training
I was genuinely surprised by how difficult it was to locate specific information during the training and onboarding phases. The initial overview seemed comprehensive but when I tried to find detailed explanations about certain functions like the dialer and database features, it wasn’t straightforward. Instead of a clear pathway or indexed content, I had to navigate through many sections that weren’t always relevant. This made me waste time checking multiple parts before finding what I was looking for. While the software updates were automatic and did not require manual input, understanding their impact wasn’t explained clearly. The onboarding process felt somewhat generic which added to my difficulty in pinpointing necessary training materials. However, once I identified the right resources, the training itself was adequate. Overall, I expected a more intuitive learning path which should have reduced search time and helped me get up to speed faster.