Surprisingly had to wait more than expected
So, I was checking out the sales process and honestly I thought the sign-up and payment would be quicker but there was a bit of back and forth more than I imagined. Like, I had to re-enter info a couple of times and sometimes the waiting to get confirmation felt longer than I wanted. It wasn’t bad though, just a bit unexpected that I’d have to keep on waiting or repeating info instead of it being seamless. The onboarding was okay; the training was clear and the calling tool was functional once I got in. I liked the automatic updates since I didn’t have to worry about manual installs. But yeah, the repetition during sales and pre-purchase emails was a surprise. Telephonic support did help finally but only after some wait. The database feature looked good but I didn’t get to use it much because of the initial hold-up. Overall, it was a mixed bag but maybe normal for this kind of software. Just something to note if you aren’t super patient with small delays.