Surprisingly had to figure out so much on my own
When I first signed up, I expected the platform to guide me step-by-step through everything, but what really surprised me was how much of the setup I had to work out myself. For instance, integrating the calling tools with my existing workflow wasn’t as straightforward as I thought it would be. The database feature seemed promising, yet I had to spend some time exploring how best to organize contacts and leads. The onboarding flow wasn’t heavily hand-holding beyond the initial login, which left me to learn a lot through trial and error. Still, once I got a hang of it, daily tasks became smoother. The automatic updates didn’t cause any disruptions, which was a relief. Telephonic support was available, but I only reached out once. That call helped clarify a couple of things, though I wish those pointers were included earlier. Overall, the software is powerful but it assumes you’ll spend time learning its nuances yourself. At first, it felt like a bit of a solo journey, but now I appreciate the flexibility that comes with it.