Surprisingly difficult to find what I wanted
I was actually expecting the software and access to be more intuitive, given all the promises about smooth remote workflow management. But I found myself spending quite some time trying to locate the specific features I wanted to use regularly, like the database management and dialer controls. On one hand, some options seemed buried under menus that weren’t clearly labeled, and on the other hand, occasionally the terminology used felt a bit technical or inconsistent compared to what I was familiar with. I weighed this against the fact that automatic updates kept adding some new elements, which should have ideally made access easier, but instead some of them felt like moving targets that made it tougher to maintain a steady routine. For me, this was unexpected because I had anticipated faster, straightforward access without needing to check FAQs or call support as often as I did. It just made my start here more frustrating than I had hoped.