Surprisingly detailed work needed from my side on billing
When I signed up, I assumed the billing and payments process would be quite straightforward with most details handled automatically by the software. However, it turned out I had to spend a bit more time figuring out some of the invoicing nuances and manual entries. The system provides a lot of flexibility, which is great, but that also means more responsibility falls on the user to set up invoices properly and monitor payment statuses. The sign-up and invoicing interface was mostly intuitive though, and payments processed smoothly once everything was in place. What surprised me was the lack of more guided prompts or explanations during the initial payment setup — I had to figure out some parts independently, which added a little more effort than I expected. That said, the telephonic support was responsive when I called for help and clarified a few doubts quickly. Overall, the process works well for someone comfortable with managing billing data and schedules, but I thought it might be more automated out of the box. Still, the continuous updates seem to improve these aspects gradually, so I feel confident the small initial effort is worth it for the software’s capabilities.