2 out of 52 of 5Verified purchaseTraining and onboarding
Surprising how much waiting was involved
When I started the training and onboarding sessions, I did not expect to spend so much time waiting and going over the same material repeatedly. It felt like several steps repeated without adding new info, which was surprising given the tech nature of the software. The telephonic support was okay when I finally reached someone, but even then there was a delay and waiting times that threw me off a bit. I thought the automatic updates would bring in some improvements to speed up the process, but it didn’t help much. Overall, the onboarding took longer than expected, and that surprise made the experience less enjoyable than it could have been.