Surprising how billing matched hours mostly, but pre-sale info thoda off tha
Sales process mein sabse pehle jo mujhe achha laga wo yeh ki billing ka system hamare actual kaam ke hours ke saath kaafi align hota hai. Matlab, jo charge hua wo jyada nahi tha, aur main apne time ki hisaab se adjust kar sakta tha. Lekin sales ke dauraan jo daily hours vary karte hain uska exact breakdown thoda unclear tha, toh pahle toh mujhe laga ki mera kaam diya gaya estimate se match nahi karega. Training aur onboarding ke process se kuch aspects clear hue, par jo billing ke actual steps hain wo tab tak thoda confusing rahe jab tak mujhe product ka daily usage samajh mein nahi aaya. Matlab pre-purchase expectations aur real use mein thoda gap tha. Support team ne bataaya ki automatic updates aur payment tracking main madad karega, jo actual mein helpful bhi sabit hua. Overall, mujhe yeh surprise hua ki work hours ke hisaab se billing system work karta hai, par sales info mein thoda aur clarity dena chahiye tha.