Surprising baat thi support se: zyada slow aur confused
Maine pehle jis software ka use kiya tha, uske mukable mein WFHI ka support mujhe kaafi upset karne wala laga. Pehle waali company ke support wale zyada prompt aur samajhdar the, yahan jo telephonic help mila, usme clarity ki kafi kami thi. Kabhi samasya ko theek se samjha hi nahi, toh wo solution dena mushkil hota tha. Dialer se related problems bhi baar-baar batani padin, jo frustrating tha. Haan, database feature theek tha, thoda useful laga mera workflow ke liye. Par update process kaafi confusing tha, automatic updates ke baad kabhi kabhi software hang bhi karta raha. Overall, main khush nahi hu is support experience se. Mujhe laga tha ki woh purana system se better milega, par yeh mujhe disappoint kar gaya. Mujhe lagta hai WFHI ko apne telephonic support ko zyada efficient aur friendly banana hoga warna users ko problem baar baar face karni pad sakti hai.