Surprised to find some resources not easy to locate during onboarding
At first, I assumed the training and onboarding materials would be straightforward to navigate and find during my first week with the software. However, I found some of the information somewhat scattered, which required extra time to locate what I needed. The database feature instructions were more accessible than other parts, and the sign-up process was logically guided. While the calling tools and dialer guidance were present, the details were not always where I expected them to be. The auto-update feature seemed to roll out quietly, suggesting updates happened without much user input. Telephonic support was available when I reached out, which helped to fill in gaps. Overall, the experience felt mixed since some resources were easier to access than others, causing some mild frustration but also hope for improvement.