4 out of 54 of 5Verified purchaseSupport and communication
Surprised the onboarding steps came in this sequence
What caught me off guard was the order in which the onboarding steps were presented. I expected to get more hands-on with the dialer and calling tools first, but instead, there was a strong focus initially on setting up the database feature followed by invoicing steps. While the telephonic support was available throughout the process, it was only after completing a few stages that I understood how everything connected. Although the order made some sense in hindsight, encountering it differently than expected required a bit of adjusting and extra time. Overall, though, the communication was clear and I appreciated the steady updates and reminders that kept me on track.