5 out of 55 of 5Unverified experienceSupport and communication
Surprised that support matched my hours consistently
I honestly wasn’t expecting the telephonic support to be so aligned with the hours I actually work. Usually, getting help outside standard office hours is tough, but they were really accommodating. It felt like they understood my schedule and were there when I genuinely needed assistance. It saved a lot of frustration, especially when I got stuck during training on the dialer. Communication was clear and prompt, which was refreshing after dealing with other services where support hours are rigid. This made a big difference in how quickly I could keep up my workflow without delays.