Surprised that some lags happened despite the solid access
I was actually surprised at how much repetition and waiting popped up during my use of the software, especially since I thought the access setup would be quicker. The sign-up and invoicing were fine with no issues, and automatic updates seemed to install smoothly without my needing to do anything. However, when it came to using the calling tools, the dialer occasionally lagged or froze, forcing me to restart the app sometimes. This led to repetitive waits that disrupted my workflow. The database feature itself worked well and loaded in reasonable time, which was satisfying. As for support, telephonic assistance was polite but a bit slow to respond at times, so that didn’t speed things up. The onboarding flow was clear enough but didn’t prevent these hiccups. It’s a mixed bag really: I got software access quickly but the ongoing slowdown sometimes tested my patience. I guess I had hoped the system would operate more seamlessly throughout rather than just initially, but at least the core functions were accessible if a bit glitchy every now and then.