Surprised that I might not need much help again
I was quite surprised that after the first few days using the software and training sessions, I did not find myself needing help repeatedly. The telephonic support was useful at the start for clarifying onboarding steps, but after that, the software felt manageable on my own. The payment and invoicing procedures were clear and didn’t raise many questions which helped prevent extra support calls. The automatic updates ran in the background and did not interrupt my use. I thought the database feature might be complex, but it integrated well with the calling tools, which worked consistently for me over weeks. While I am certain that some questions may come up again in the long term, so far, the self-sufficiency this software allows was what really surprised me. It meant I could handle most tasks independently after the initial period without much trouble. I appreciate a product that reduces my dependence on ongoing assistance since it saves time and helps build confidence.