Surprised that getting started wasn't instant
Starting with WFHI's support and communication was mostly positive for me. Initially, I expected the onboarding to be instant, but it actually took a little longer before I could use all features comfortably. Specifically, the moment they walked me through setting up the calling tools and dialer surprised me—it felt easier than the initial steps suggested. After that, I found the database feature aligned well with my workflow. The call quality was consistent, and automatic updates worked fine without interruptions. Still, while support eventually got me fully going, I sometimes had to wait a little after the first contact to clarify a few things, which slowed the process down slightly. Telephonic support was generally clear and polite, which helped keep things smooth. The invoicing and payment interface was straightforward and user-friendly too. Overall, I am satisfied with how things shaped up, but I do wish the initial start was quicker because that might help newcomers feel less uncertain early on. I'm hopeful improvements in response times can shorten the wait next time.