surprised ki support pehle jitna acha nahi tha
Main soch rahi thi ki jo support maine pehle dekhi thi, wahi milegi, lekin thoda alag experience hua. Pehle use kiye hua platforms par mujhe lagta tha ki support zyada quick aur precise hota hai. Yahan toh support team se baat karne me thoda zyada waqt gaya aur baar-baar cheeze same samajhani padin. Wo conversational tone aur patience jo mujhe pehle mila tha, wo utna nahi tha yahan. Lekin ek cheez bohot achhi lagi ki support team ne har baar follow-up kiya jab issue solve nahi hua turant. Ye continuity achhi thi, matlab woh care dikhaate hain par response speed mein thodi kami hai. Phir bhi mujhe ye samajhna pada ki software ka dialer feature aur database integration thik hai, par jab questions complex hote hain toh explanation itni asaani se nahi milti. Overall, thoda disappointment tha kyunki pehle jitna smooth support experience expect nahi kiya tha. Par main ye bhi maanti hoon ki kabhi kabhi technical cheezein complicated hoti hain aur wo samjhaane mein time lagta hai. IsmI ek balance baat hai, ki support theek tha par us level pe nahi jitna maine expect kiya tha jo pehle mili thi.