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WFHI review

surprised ki support mujhe zyada help nahi kar paayi

2 out of 52 of 5Verified purchaseSupport and communication

surprised ki support mujhe zyada help nahi kar paayi

I thought ki support se kaafi help milegi, par surprisingly mujhe zyada kuch nahi mila as expected. Main khud hi bahut saare functions ko figure out karna pada, jo thoda irritating tha. Dialer aur calling tools mein bugs aaye they, and jab support ko call kiya toh unka answer slow tha aur detailed solutions bhi nahi the. Mujhe laga tha ki telephonic support zyada accessible hoga aur help karega, but basically mujhe apni taraf se hi zyada kaam karna pada software samajhne ke liye. On the plus side, sign-up aur payment process straightforward tha, invoice bhi time pe mili, chhoti chhoti cheezein smooth thi. Automatic updates ne software ko updated rakha which was a thoda accha aspect. Par overall mujhe laga ki support kaafi basic tha, jo mera time waste kar raha tha. Jo training course mila woh average tha aur jyada zyada samajh nahi aa paya bina khud seekhe. Isliye mujhe genuinely surprise hua ki support pe itna kam bharosa karna pada. Agar aage bhi ye improvement nahi hota, toh shayad main is product ka use karna kam kar dunga.

Girish PandaGoa, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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